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  • Quality
    • Quality​ Modules
      softQMS – Change Control

      Centralizes compliant, risk-assessed change control with approved workflows.

      softQMS – Incidents Management

      Ensures structured documentation and assessment of quality events.

      softDMS – Document Management System

      Controls document lifecycles with compliance, security, and consistency.

      softQMS – Deviation Management

      Standardizes capture, investigation, and resolution of operational deviations.

      softQMS – Market Complaints Management

      Manages complaint intake, investigation, compliance, and risk control.

      Learning / Training Management System

      Tracks training, certification, and compliance readiness automatically.

      softQMS – Corrective and Preventive Action (CAPA)

      Institutionalizes CAPA management ensuring accountability, compliance, and continuous improvement.

      softQMS – Investigation Management

      Manages investigations with root-cause analysis and CAPA integration.

      Electronic Validation Management System

      Digitizes validation with compliance, traceability, and timely execution.

      More Modules

      softQMS – Audit Management
      VMS – Vendor Management System
      QRM – Quality Risk Management
      PQR / APQR – Annual Product Quality Review
      EDMS-Electronic Document Management System
  • Operations
    • Operations​ Modules
      softBMR – Electronic Batch Manufacturing Records (EBMR)

      Transforms batch records into intelligent, error-free electronic workflows

      eCalPM – Calibrations

      Manages instrument calibration lifecycle with compliance and traceability

      eCalPM – Breakdown Maintenance

      Streamlines repairs with tracking, root cause, and compliance

      MES – Manufacturing Execution System

      Digital backbone connecting production systems with real-time insights

      eCalPM – Preventive Maintenance

      Enables proactive asset maintenance with scheduling and analytics

       
       
      E-Log – Electronic Equipment Logbook

      Secure electronic logbooks replacing paper with compliant audit trails

      eCalPM – Annual Maintenance Contract (AMC) Management

      Manages maintenance contracts with tracking, alerts, and compliance

  • Analysis
    • Analysis/Laboratory​ Modules
      LIMS Masters – Specifications & Standard Test Procedures

      Centralizes lab master data with governance and compliance

      softLIMS – Instrument Management

      Tracks instrument lifecycle with compliance enforcement and integration

      softLIMS – Working Standards Management

      Manages working standards with traceability, alerts, and compliance

      softLIMS – Sample Management

      Manages sample lifecycle with tracking, compliance, and integrity

      softLIMS – Solutions Management

      Digitizes solution preparation with validation, tracking, and compliance

      softLIMS – Column Management

      Manages column lifecycle with tracking, alerts, and compliance

      softLIMS – Stability Management

      Automates stability studies with tracking, alerts, and trending

      softLIMS – Reference Standards Management

      Manages reference standards with traceability, validity, and compliance

      softLIMS – Control Samples Management

      Manages sample retention with traceability, alerts, and compliance

      More Modules

      softLIMS – Water Management
      Environmental Management System (Microbiology)
      softLIMS – Chemical Management
      softLIMS – Label Management
  • About Us
  • Contact Us
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  • Home
  • Quality
    • Quality​ Modules
      softQMS – Change Control

      Centralizes compliant, risk-assessed change control with approved workflows.

      softQMS – Incidents Management

      Ensures structured documentation and assessment of quality events.

      softDMS – Document Management System

      Controls document lifecycles with compliance, security, and consistency.

      softQMS – Deviation Management

      Standardizes capture, investigation, and resolution of operational deviations.

      softQMS – Market Complaints Management

      Manages complaint intake, investigation, compliance, and risk control.

      Learning / Training Management System

      Tracks training, certification, and compliance readiness automatically.

      softQMS – Corrective and Preventive Action (CAPA)

      Institutionalizes CAPA management ensuring accountability, compliance, and continuous improvement.

      softQMS – Investigation Management

      Manages investigations with root-cause analysis and CAPA integration.

      Electronic Validation Management System

      Digitizes validation with compliance, traceability, and timely execution.

      More Modules

      softQMS – Audit Management
      VMS – Vendor Management System
      QRM – Quality Risk Management
      PQR / APQR – Annual Product Quality Review
      EDMS-Electronic Document Management System
  • Operations
    • Operations​ Modules
      softBMR – Electronic Batch Manufacturing Records (EBMR)

      Transforms batch records into intelligent, error-free electronic workflows

      eCalPM – Calibrations

      Manages instrument calibration lifecycle with compliance and traceability

      eCalPM – Breakdown Maintenance

      Streamlines repairs with tracking, root cause, and compliance

      MES – Manufacturing Execution System

      Digital backbone connecting production systems with real-time insights

      eCalPM – Preventive Maintenance

      Enables proactive asset maintenance with scheduling and analytics

       
       
      E-Log – Electronic Equipment Logbook

      Secure electronic logbooks replacing paper with compliant audit trails

      eCalPM – Annual Maintenance Contract (AMC) Management

      Manages maintenance contracts with tracking, alerts, and compliance

  • Analysis
    • Analysis/Laboratory​ Modules
      LIMS Masters – Specifications & Standard Test Procedures

      Centralizes lab master data with governance and compliance

      softLIMS – Instrument Management

      Tracks instrument lifecycle with compliance enforcement and integration

      softLIMS – Working Standards Management

      Manages working standards with traceability, alerts, and compliance

      softLIMS – Sample Management

      Manages sample lifecycle with tracking, compliance, and integrity

      softLIMS – Solutions Management

      Digitizes solution preparation with validation, tracking, and compliance

      softLIMS – Column Management

      Manages column lifecycle with tracking, alerts, and compliance

      softLIMS – Stability Management

      Automates stability studies with tracking, alerts, and trending

      softLIMS – Reference Standards Management

      Manages reference standards with traceability, validity, and compliance

      softLIMS – Control Samples Management

      Manages sample retention with traceability, alerts, and compliance

      More Modules

      softLIMS – Water Management
      Environmental Management System (Microbiology)
      softLIMS – Chemical Management
      softLIMS – Label Management
  • About Us
  • Contact Us
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Operations Modules

eCalPM – Annual Maintenance

Contract (AMC) Management

Manages Annual Maintenance Contracts for pharmaceutical equipment within a centralized, trackable digital framework. Tracks contract validity, scheduled service activities, and vendor obligations to ensure equipment is serviced as per contractual commitments. Delivers notifications for upcoming contract renewals and scheduled service visits to prevent lapses in equipment maintenance coverage.

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Core Features

Centralized AMC Tracking & Vendor Coordination

  • Maintain all AMC contracts in one unified repository
  • Track contract duration, renewal dates & service coverage
  • Automated alerts for upcoming expiry or renewal deadlines
  • Manage multiple vendors with contract-wise performance visibility

Automated AMC Scheduling & Service Execution

  • Scheduled AMC service visits with technician assignment
  • Digital service reports with data capture & attachments
  • Track service completion, pending tasks & follow-ups
  • Seamless linkage with calibration & maintenance history

Compliance, Documentation & Audit Readiness

  • Digitized AMC certificates & service documents
  • Time-stamped audit trails for every service activity
  • Contract compliance tracking against SLA commitments
  • Inspection‑ready records aligned with GMP and GxP expectations

Key Benefits

Prevents lapses in equipment maintenance coverage

Ensures equipment is always serviced per contractual commitments

Reduces risk of unplanned equipment downtime

Centralized visibility of all AMC status across the organization

Business Benefits

Prevents maintenance coverage gaps by automating AMC tracking and renewal management

Strengthens GMP compliance by ensuring equipment is serviced per manufacturer and regulatory requirements

Improves vendor accountability with clear visibility into contractual obligations and service delivery performance

Reduces emergency repair risk by maintaining continuous upkeep and avoiding lapses that lead to costly breakdowns

Simplifies contract administration through centralized digital management instead of manual, spreadsheet‑based tracking

Provides complete organizational visibility into AMC status across all equipment and facilities

100%

Elimination of Missed AMC Renewals

50%

Reduction in Contract Administration Time

20–30%

Improvement in Vendor Service Delivery

Start Your Digital Transformation Journey

Empower your organization with GMP-compliant QMS, EBMR, LIMS, and Equipment Management solutions designed for Pharma 4.0.

📞 Contact Pharma Soft today to schedule a demo and discover how our platform can transform your regulated manufacturing operations.

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Frequently asked questions

PharmaSoft is committed to empowering pharmaceutical and biotech teams with trusted, compliant, and fully validated digital solutions supported by expert guidance across quality, manufacturing, and laboratory operations.

Any authorized user can initiate a breakdown report from any networked computer. Immediate notifications are automatically sent to maintenance teams, supervisors, and relevant departments eliminating phone-based manual communication chains.

Breakdown categorization allows classification by failure type (electrical, mechanical, instrumentation, process related), severity level, and urgency directing the appropriate response workflow.

Corrective actions are assigned to specific technicians or workgroups through the system. Work assignments include instructions, priority level, and completion deadlines.

RCA documentation is a required element of the breakdown closure workflow. Findings are captured in the centralized digital repository, enabling trend analysis to identify recurring failure modes.

Post-maintenance quality reviews and impact assessments are mandatory before equipment is returned to service. If the breakdown impacts validated status, requalification requirements are triggered.

When a breakdown root cause analysis identifies a systemic issue requiring long term corrective action, the module initiates a CAPA directly ensuring preventive action is taken to avoid recurrence.

The equipment log is automatically updated with breakdown details, repair activities, and return to service status  maintaining a complete, tamper-proof maintenance history.

Yes. Breakdown trend analysis identifies equipment with high failure frequency, enabling data-driven decisions about equipment replacement, enhanced PM, or process changes.

Workgroup creation within the breakdown record allows multiple teams (engineering, QA, production) to collaborate with clear assignments, communications, and progress tracking.

Reports include breakdown frequency by equipment, mean time to repair (MTTR), breakdown cost analysis, repair history, and trend analysis by failure category supporting engineering performance reviews.